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© 2026 PEEK STORE. All rights reserved.

Independent service. We are not affiliated, associated, or endorsed by Roblox Corporation. All trademarks belong to their respective owners.

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Terms and Conditions

Please read our guidelines carefully to ensure the best experience.

1. Nature of Service

PEEK STORE is an independent digital store dedicated to selling Robux and Roblox-related products. We are not affiliated with, associated with, or endorsed by Roblox Corporation. By using our services, the customer agrees that purchases are made at their own responsibility and risk.

2. Product Delivery

Delivery times vary depending on the chosen method:

MethodEstimated TimeConditions
Roblox Group15 min – 24 hoursDepends on stock and account age (14 days)
Gamepass15 min – 48 hoursRequires approved pass
In-Game15 min – 72 hoursUser must be available
Importante: The indicated times are estimates and may vary due to security validations, internal reviews, technical failures, high demand, Roblox reviews, or circumstances beyond our control. These times do not constitute an exact delivery guarantee.

3. Responsibility for Gamepass Delivery Orders

When the customer chooses the Gamepass delivery method, they assume full responsibility for:

  • Not deleting the Gamepass during order processing
  • Not changing the Gamepass price
  • Not modifying the Gamepass description
  • Not deleting the experience associated with the Gamepass
Consequence: If the customer modifies, deletes, or alters any aspect of the Gamepass while the order is being processed, they will forfeit the right to a refund and the order may be marked as completed without liability on the part of PEEK STORE.

4. Refunds

Refunds are accepted if:

  • The product was not delivered within a maximum of 48 hours (excluding delays due to external causes)
  • There was a verifiable error on the part of our team
  • The payment was accidentally duplicated

Refunds do not apply if:

  • The user incorrectly provided their Roblox username
  • The product has already been delivered
  • Breach of these Terms and Conditions
  • General delays due to lack of stock
  • Customer modifications to Gamepass delivery orders (per section 3)
  • Customer absence in In-Game orders (per section 5)

Resolution time: 15 minutes to 48 hours.

5. Customer Absence in In-Game Orders

For orders requiring In-Game delivery, the customer must be available to receive the delivery within a reasonable period of 72 hours from order confirmation.

If the customer is not available or does not respond to contact attempts during this period, the order may be marked as completed without the right to a refund.

6. Protection Against Misuse of Refunds and Chargebacks

PEEK STORE reserves the right to treat as fraud any attempt at:

  • False or unfounded chargebacks
  • Disputes without a legitimate basis
  • Abusive or systematic misuse of the refund system

If such practices are detected, PEEK STORE may:

  • Submit evidence to the payment gateway
  • Permanently block the account
  • Withhold related funds
  • Report to authorities if necessary

7. Disclaimer for Roblox Actions or Sanctions

PEEK STORE is not responsible for any sanctions, restrictions, bans, Robux withholding, group or experience moderation, or any other action that Roblox Corporation may apply to the customer's account.

These risks depend exclusively on the policies and decisions of Roblox Corporation and are not under the control of PEEK STORE. The customer agrees that they use our services at their own risk and assume full responsibility for the consequences of Roblox's actions.

8. Referral, Affiliate, and Influencer Policy

Referral, affiliate, and content creator programs are subject to the following conditions:

  • All commissions and benefits are subject to verification of legitimate activity
  • The use of bots, fake visits, self-purchases, fraudulent clicks, or any other form of system manipulation is strictly prohibited
  • PEEK STORE reserves the right to verify the legitimacy of all referrals and transactions

If abuse, manipulation, or fraudulent activity is detected, PEEK STORE may:

  • Immediately cancel the referral/affiliate program
  • Remove all accumulated benefits
  • Permanently ban the user
  • Withhold funds related to fraudulent activity

9. Payment Methods

PayPalBinance PayCryptomusNequiDaviplataBancolombiaPSEMercado PagoCredit/debit cardsBank transfer (Argentina)OXXO (Mexico)SPEI (Mexico)Yape (Peru)BCP (Peru)QR payment

Payments through unauthorized channels are not accepted. Any payment attempt outside of official channels may result in order cancellation without a refund.

10. Customer Data

The customer is responsible for correctly providing their Roblox username, verifying their order before confirming it, and attaching payment receipts when required.
No refunds will be issued for errors in the data provided by the customer.

Disclaimer regarding customer errors: PEEK STORE is not responsible if the customer does not check notifications, emails, messages, or instructions sent through our official channels. If a customer provides a different email address, does not check their SPAM folder for the invoice, or does not respond to communications sent, it is not the responsibility of PEEK STORE.

11. Cookies and Security

If you provide cookies (for example, for automatic entry into Roblox groups), you accept the associated risks. PEEK STORE does not permanently store this data and is not responsible for the use that third parties may make of this information.

12. Support Limitation and Suspension

The PEEK STORE support team may deny, pause, or suspend service in the following cases:

  • Harassment, insults, threats, or inappropriate language toward staff
  • Spam or abuse of the ticket system
  • Multiple duplicate tickets regarding the same issue
  • Behavior that violates these Terms and Conditions

Additionally, support may be temporarily suspended during scheduled maintenance or high demand periods. PEEK STORE is not responsible for delays in service during these periods.

13. Consent and Understanding of Service Operation

By placing an order at PEEK STORE, the customer declares that they:

  • Understand how the delivery methods work (Group, Gamepass, In-Game)
  • Understand that delivery times are estimates and may vary
  • Are aware of the risks associated with each delivery method
  • Voluntarily and knowingly accept all terms and conditions set forth herein
  • Acknowledge that they have fully read and understood this document before making any purchase

14. Dispute Resolution Procedure

Before opening a claim with PayPal, a bank, a payment gateway, or any other financial institution, the customer must first contact PEEK STORE support to attempt to resolve the situation directly.

Opening a claim or direct chargeback without first attempting to resolve it with our support team will be considered a violation of these Terms and Conditions and may result in:

  • Immediate suspension of the order in question
  • Permanent account ban
  • Withholding of related funds
  • Submission of evidence to the payment gateway

15. Delivery Evidence

PEEK STORE may record delivery evidence through:

  • Screenshots
  • Video recordings
  • Internal system records
  • Roblox group logs
  • Any other available recording method

This evidence may be used to resolve internal or external disputes, including but not limited to claims filed with banks, payment gateways, or third-party platforms. The customer agrees that this evidence constitutes valid proof of product delivery.

16. Fraud and Misuse

Attempted fraud, false chargebacks, spam, or any misuse of our services will result in:

  • Immediate order cancellation
  • Permanent account ban
  • Report to payment platforms and competent authorities
  • Withholding of related funds

17. Limitation of Liability

PEEK STORE is not responsible for:

  • Sanctions, restrictions, or actions by Roblox Corporation
  • Changes in Roblox policies
  • Loss of access to Roblox accounts by the customer
  • Technical issues beyond our control
  • Delays caused by third parties or force majeure circumstances

18. Sanctions in Discord and Communication Channels

Disrespectful behavior, spamming, creating fake tickets, or displaying inappropriate conduct in our communication channels (Discord, support, etc.) will result in:

  • Immediate removal from channels
  • Suspension of access to support
  • In severe cases, permanent account ban

Mistreatment of support staff may result in the temporary or permanent suspension of customer service for that account.

19. Acceptance of Terms

By using PEEK STORE's services, the customer confirms that they have read, understood, and accepted all terms and conditions set forth herein. Continued use of our services implies acceptance of any future updates to these terms.

20. Legal Jurisdiction

Any dispute, controversy, or claim related to these Terms and Conditions or PEEK STORE's services shall be resolved under the laws of Colombia. The parties submit to the exclusive jurisdiction of the competent courts of Colombia.

21. Force Majeure

PEEK STORE shall not be liable for delays or failures caused by force majeure circumstances, such as:

  • Massive failures in Roblox servers
  • Network outages
  • Natural disasters
  • Power outages
  • Third-party provider failures
  • Events beyond our control

PEEK STORE reserves the right to modify these Terms and Conditions at any time. It is the customer's responsibility to review them periodically. Continued use of the service implies acceptance of any updates.

Last updated: January 17, 2026