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Consumer protection

Withdrawal button

If you bought something and changed your mind, request to cancel your purchase here. You don't need to sign in and you get a request number right away.

Regulation Res. SCI 424/2020Deadline 10 calendar days

About the deadline

You have 10 calendar days from the purchase or from when you received the product, whichever comes later. If that time has passed, you can still send the request and we'll review it.

Your request

We'll send your request number and our reply here.

Optional

It's in your purchase confirmation email. If you don't have it, leave it empty.

Optional

We only use this information to process your request.